Industry
E-commerce & Retail
Stores built around how your customers already like to pay.
MeetOnChai Studio builds online stores for retail brands in Nepal, India and beyond, custom on Next.js or on WooCommerce when that's the smarter call. We've shipped stores that take UPI and cash on delivery in India, eSewa and Khalti in Nepal, and orders straight into WhatsApp. MangoMasti, Oryizon, Giftkdiu and WS Nepal are all live.
The problem
What gets in the way in e-commerce & retail.
- 01
Checkout doesn't match how people pay
A card-only checkout loses Indian shoppers who want UPI or COD and Nepali shoppers who live in eSewa and Khalti. The payment step is where most carts quietly die.
- 02
Phones on slow networks
Most orders come from mid-range Android phones on patchy 4G. A store that looks great on a laptop and crawls on mobile is a store that doesn't sell.
- 03
Strangers don't trust a new brand
First-time buyers look for returns, certifications and a real human before they pay. If those answers are buried three clicks deep, they leave.
- 04
Platform picked before the problem
Some brands overbuild a custom store for a standard catalog. Others cram a custom ordering flow into a plugin that fights them every day. Both get expensive.
What we build
Software built for how this industry works.
- 01
Custom Next.js storefronts
When the ordering flow is the product, like combo builders or WhatsApp checkout, we build it custom so nothing is bent around a template.
- 02
WooCommerce stores that stay simple
Standard products and standard checkout? A proven platform gets you live faster and is easy to run without a developer on call.
- 03
Local payment gateways
UPI, cards, net banking and COD in India. eSewa and Khalti in Nepal. Stripe or Razorpay for international buyers. Picked by where your customers are.
- 04
WhatsApp ordering
For markets where a conversation closes the sale, the cart hands a fully formatted order to WhatsApp so your team can confirm it in one reply.
- 05
Trust built into the page
Return policies, certifications and delivery promises placed exactly where buyers hesitate, not hidden in the footer.
- 06
Ongoing store care
Season updates, new products, plugin and dependency updates, and fixes when something breaks. You run the shop, we keep it running.
Features & integrations
The pieces we usually wire in.
- Product catalog with variants and filters
- Cart, accounts and order tracking
- UPI, cards, net banking and COD
- eSewa and Khalti payments
- WhatsApp checkout handoff
- Inventory and shipping calculation
- Returns and refund flow
- Mobile-first, statically generated pages
Trust & compliance
What we design around from day one.
Card data stays with the gateway
We design checkouts so card details are handled by the payment gateway's hosted fields or pages, which keeps PCI DSS scope with the provider rather than your server.
Clear policies before payment
Returns, refunds, shipping and contact details are published and linked from checkout, which buyers expect and payment gateways usually ask for at onboarding.
Proof
E-commerce & Retail work, live today.
Read the MangoMasti case studyMangoMasti
Food & agriculture · India
Seasonal e-commerce platform for premium mango delivery across India, shipped before mango season under a hard deadline.
Read the Oryizon case studyOryizon
Health & wellness · India
Full e-commerce platform for a health and wellness brand selling premium organic Moringa leaf powder.
Read the Giftkdiu case studyGiftkdiu
Gifting & delivery · Nepal
Online gifting and same-day delivery store for Nepal: cakes, flowers, chocolates and combo hampers, built for the diaspora sending gifts home.
Read the WS Nepal case studyWS Nepal
B2B wholesale · Nepal
B2B wholesale marketplace connecting businesses with verified Nepali suppliers across agriculture, herbs, handicrafts, apparel and more.
Services
Services that fit.
- E-commerce DevelopmentOnline stores with local payments, WhatsApp ordering and delivery logic built in.
- Payment Gateway & API IntegrationeSewa, Khalti, UPI, Razorpay and Stripe integrations with webhooks done right.
- Website RedesignModern, fast redesigns that keep your search rankings and existing enquiries.
- UI/UX DesignInterfaces designed around how people actually use them, built by the same team.
- Maintenance & SupportBug fixes, updates and small improvements after launch, on a plan that fits.
Technologies we use here
FAQ
E-commerce & Retail questions.
Should my store be custom-built or on WooCommerce?
If you sell standard products with a standard checkout, WooCommerce is cheaper to build and run, and that's what we'll recommend. If your ordering flow is the selling point, like a combo builder or delivery slots by city, custom Next.js usually pays for itself. We built Giftkdiu on WooCommerce and MangoMasti custom, for exactly those reasons.
Can you add UPI, COD, eSewa or Khalti to my store?
Yes. Oryizon takes UPI, cards, net banking and cash on delivery in India, and Giftkdiu takes eSewa and Khalti in Nepal. For international buyers we use Stripe or Razorpay.
Is WhatsApp checkout a real option or a gimmick?
For some markets it's the better checkout. MangoMasti's customers already trusted WhatsApp, so their cart builds a ready-to-confirm order message instead of a payment form. It's not right for every store, and we'll tell you if yours isn't one of them.
Can you redesign my existing store without losing orders or SEO?
Yes. We keep URLs or redirect them properly, migrate products and customers, and launch with a rollback plan. The old store keeps selling until the new one is ready.
Who looks after the store after launch?
Bug fixes are included for 30 days after launch. After that you can take a monthly maintenance plan or call us on demand. Either way you get the docs and access, so you're never locked in.
Every project starts with a conversation
Got an idea? Let's talk over chai.
A free 15-minute call. No pitch deck, no obligation. You leave with an honest read on what to build first.
- We reply within 24 hours, usually much sooner.
- NDA signed before you share the details.
- Based in Kathmandu, working with Nepal, India and worldwide.